{"appState":{"pageLoadApiCallsStatus":true},"articleState":{"article":{"headers":{"creationTime":"2016-03-26T17:17:23+00:00","modifiedTime":"2019-09-05T20:59:49+00:00","timestamp":"2022-09-14T18:17:17+00:00"},"data":{"breadcrumbs":[{"name":"Academics & The Arts","_links":{"self":"https://dummies-api.dummies.com/v2/categories/33662"},"slug":"academics-the-arts","categoryId":33662},{"name":"Study Skills & Test Prep","_links":{"self":"https://dummies-api.dummies.com/v2/categories/33772"},"slug":"study-skills-test-prep","categoryId":33772},{"name":"CompTIA A+","_links":{"self":"https://dummies-api.dummies.com/v2/categories/33773"},"slug":"comptia-aplus","categoryId":33773}],"title":"Windows Network Troubleshooting Utilities for the A+ Certification Exams","strippedTitle":"windows network troubleshooting utilities for the a+ certification exams","slug":"windows-network-troubleshooting-utilities-for-the-a-certification-exams","canonicalUrl":"","seo":{"metaDescription":"When problems arise on a Windows network, you can use the following utilities to do your troubleshooting. Having a clear understanding of all of them will help ","noIndex":0,"noFollow":0},"content":"When problems arise on a Windows network, you can use the following utilities to do your troubleshooting. Having a clear understanding of all of them will help you on the A+ Exam.\r\n<ul class=\"level-one\">\r\n \t<li>\r\n<p class=\"first-para\"><strong>ipconfig:</strong> Display basic TCP/IP configuration, such as IP address, subnet mask, and default gateway.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>ipconfig /all:</strong> Display TCP/IP settings, including your Media Access Control (MAC) address, domain name system (DNS) server, and lease information.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>ipconfig /release:</strong> Release your IP address.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>ipconfig /renew:</strong> Renew your IP address.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>ping <IP address> or ping <host name>:</strong> Send four test messages to the IP address or host name you specify; verify whether the other system is up and running.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>netstat:</strong> Display TCP/IP protocol statistics and connection information. Can be used to see who is connected to your system; what ports are open; and if you use an <code>-o</code> switch, what the process ID is of the program that opened the port.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>nbtstat:</strong> Troubleshoot NetBIOS over TCP/IP. For example, you can view a remote NetBIOS name table using<code> nbtstat -a <IP address></code>.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>nslookup:</strong> Troubleshoot DNS problems. For example, you can get a listing of all the records in DNS using <code>nslookup</code>.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>arp:</strong> Troubleshoot ARP. For example, you can use <code>arp -a</code> to view your Address Resolution Protocol (ARP) cache.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>Tasklist:</strong> View a list of running processes.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>Taskkill /PID <pid> /F:</strong> Terminates a process when you supply the process id.</p>\r\n</li>\r\n</ul>","description":"When problems arise on a Windows network, you can use the following utilities to do your troubleshooting. Having a clear understanding of all of them will help you on the A+ Exam.\r\n<ul class=\"level-one\">\r\n \t<li>\r\n<p class=\"first-para\"><strong>ipconfig:</strong> Display basic TCP/IP configuration, such as IP address, subnet mask, and default gateway.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>ipconfig /all:</strong> Display TCP/IP settings, including your Media Access Control (MAC) address, domain name system (DNS) server, and lease information.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>ipconfig /release:</strong> Release your IP address.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>ipconfig /renew:</strong> Renew your IP address.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>ping <IP address> or ping <host name>:</strong> Send four test messages to the IP address or host name you specify; verify whether the other system is up and running.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>netstat:</strong> Display TCP/IP protocol statistics and connection information. Can be used to see who is connected to your system; what ports are open; and if you use an <code>-o</code> switch, what the process ID is of the program that opened the port.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>nbtstat:</strong> Troubleshoot NetBIOS over TCP/IP. For example, you can view a remote NetBIOS name table using<code> nbtstat -a <IP address></code>.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>nslookup:</strong> Troubleshoot DNS problems. For example, you can get a listing of all the records in DNS using <code>nslookup</code>.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>arp:</strong> Troubleshoot ARP. For example, you can use <code>arp -a</code> to view your Address Resolution Protocol (ARP) cache.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>Tasklist:</strong> View a list of running processes.</p>\r\n</li>\r\n \t<li>\r\n<p class=\"first-para\"><strong>Taskkill /PID <pid> /F:</strong> Terminates a process when you supply the process id.</p>\r\n</li>\r\n</ul>","blurb":"","authors":[{"authorId":9195,"name":"Glen E. Clarke","slug":"glen-e-clarke","description":" <p><b>Glen E. Clarke, A+, Network+, Security+,</b> is an independent trainer and consultant. <b>Ed Tetz, A+, MCSE, MCT,</b> has written several guides to MCSE and other certifications. <b>Timothy Warner, MCSE, MCT, A+,</b> is an IT professional, technical trainer, and author. ","hasArticle":false,"_links":{"self":"https://dummies-api.dummies.com/v2/authors/9195"}},{"authorId":9897,"name":"Edward Tetz","slug":"edward-tetz","description":" <p><b>Glen E. 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Windows Network Troubleshooting Utilities for the A+ Certification Exams

By: Glen E. Clarke and Edward Tetz and Timothy L. Warner and

Updated: 09-05-2019

From The Book: CompTIA A+ Certification All-in-One For Dummies

CompTIA A+ Certification All-in-One For Dummies

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When problems arise on a Windows network, you can use the following utilities to do your troubleshooting. Having a clear understanding of all of them will help you on the A+ Exam.

ipconfig: Display basic TCP/IP configuration, such as IP address, subnet mask, and default gateway.
ipconfig /all: Display TCP/IP settings, including your Media Access Control (MAC) address, domain name system (DNS) server, and lease information.
ipconfig /release: Release your IP address.
ipconfig /renew: Renew your IP address.
ping or ping : Send four test messages to the IP address or host name you specify; verify whether the other system is up and running.
netstat: Display TCP/IP protocol statistics and connection information. Can be used to see who is connected to your system; what ports are open; and if you use an -o switch, what the process ID is of the program that opened the port.
nbtstat: Troubleshoot NetBIOS over TCP/IP. For example, you can view a remote NetBIOS name table using nbtstat -a <IP address>.
nslookup: Troubleshoot DNS problems. For example, you can get a listing of all the records in DNS using nslookup.
arp: Troubleshoot ARP. For example, you can use arp -a to view your Address Resolution Protocol (ARP) cache.
Tasklist: View a list of running processes.
Taskkill /PID /F: Terminates a process when you supply the process id.

About This Article

This article is from the book:

CompTIA A+ Certification All-in-One For Dummies ,

About the book authors:

Glen E. Clarke, A+, Network+, Security+, is an independent trainer and consultant. Ed Tetz, A+, MCSE, MCT, has written several guides to MCSE and other certifications. Timothy Warner, MCSE, MCT, A+, is an IT professional, technical trainer, and author.

Glen E. Clarke, A+, Network+, Security+, is an independent trainer and consultant. Ed Tetz, A+, MCSE, MCT, has written several guides to MCSE and other certifications. Timothy Warner, MCSE, MCT, A+, is an IT professional, technical trainer, and author.

Glen E. Clarke, A+, Network+, Security+, is an independent trainer and consultant. Ed Tetz, A+, MCSE, MCT, has written several guides to MCSE and other certifications. Timothy Warner, MCSE, MCT, A+, is an IT professional, technical trainer, and author.

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CompTIA A+ ,