Lean Six Sigma is a powerful, proven method of improving business efficiency and effectiveness. In a nutshell, here are the key principles of Lean Six Sigma to bear in mind:
Focus on the customer
Identify and understand how the work gets done (the value stream)
Manage, improve and smooth the process flow
Remove non-value-adding steps and waste
Manage by fact and reduce variation
Involve and equip the people in the process
Undertake improvement activity in a systematic way
