The Six Sigma scale shows how well a vital feature performs compared to its requirements. The higher the sigma score, the more efficient the feature is. This table shows the universal Six Sigma scale:
| Sigma Level (Z) | Defects per Million Opportunities (DPMO) | Percent Defects (%) | Percent Success (Yield %) | Capability (CP) |
|---|---|---|---|---|
| 1 | 691,462 | 69 | 31 | 0.33 |
| 2 | 308,538 | 31 | 69 | 0.67 |
| 3 | 66,807 | 6.7 | 93.3 | 1.00 |
| 4 | 6,210 | 0.62 | 99.38 | 1.33 |
| 5 | 233 | 0.023 | 99.977 | 1.67 |
| 6 | 3.4 | 0.00034 | 99.99966 | 2.00 |
Craig Gygi is Executive VP of Operations at MasterControl, a leading company providing software and services for best practices in automating and connecting every stage of quality/regulatory compliance, through the entire product life cycle. He is an operations executive and internationally recognized Lean Six Sigma thought leader and practitioner. Bruce Williams is Vice President of Pegasystems, the world leader in business process management. He is a leading speaker and presenter on business and technology trends, and is co-author of Six Sigma Workbook for Dummies, Process Intelligence for Dummies, BPM Basics for Dummies and The Intelligent Guide to Enterprise BPM. Neil DeCarlo was President of DeCarlo Communications.
