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Web marketing provides a lot of data which only become clear when it is compared to other data. Here you see an example of how you can bring the different statistics together and draw conclusions about the value of a referrer.

Take a look at the referrer report (All Traffic). (Choose Traffic Sources→Sources→All Traffic.) Look at pages/visit, average time on site, and percentage of new visits. If a single referrer brings you above-average counts of new visitors, pages/visit, and time on site, you know the referrer’s a winner.

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However, if the numbers start to mix, drawing conclusions gets harder. What if you have a page that brings a lot of new visitors, but lousy pages/visit and time on site numbers? Here we outline the rules for referrers of all types.

Pages/Visit Time on Site New Visitors Conclusion
Above Average Below Average Below Average Might be good or bad. You’re getting some interest, but the first page folks land on isn’t working for them, so they’re moving on to other pages on your site pretty quickly.
On the bright side, maybe that page is very easy to figure out, and visitors are responding. Test different page configurations to find out more.
Below Average Below Average Above Average Not good. You’re getting new visitors, but they don’t like what they’re seeing. Look at revamping that first page, and make sure that you’re reaching the right audience.
This referrer might be so perfect that visitors find what they need very quickly. Check conversion rates.
Below Average Above Average Above Average Probably good. This referrer is sending folks who take their time and read everything on the page. Make sure that you have a good, clear call to action, though. The low page-view count might indicate that visitors don’t know what to do. Check the bounce rate.
Above Average Above Average Above Average Clearly a winner. Check conversion and bounce rates to make sure, but this referrer is sending you lots of new, high-quality traffic.

About This Article

This article is from the book: 

About the book author:

John Arnold is a renowned marketing trainer and speaker as well as an entrepreneur and small business advisor. Arnold continues to train and advise small business owners as a Constant Contact regional development director.

Michael Becker is the managing director of North America at the Mobile Marketing Association. Becker has written more than 80 articles on mobile marketing and is an adjunct professor of mobile marketing at Golden Gate University.

Marty Dickinson is the president of HereNextYear.com, a company that combines writing, speaking, and internet strategy to help clients become recognized authorities in their fields. Dickinson also works as a business consultant to web designers and SEO specialists.

Ian Lurie has been a digital marketer for over 25 years. He created and sold the digital agency Portent, Inc. and provides consulting and training services.

Elizabeth Marsten is the senior director of strategic marketplace services for Tinuiti. Marsten has experience in Google AdWords, Microsoft Ads, Amazon Advertising, Facebook, and other platforms.