Whether delivered in person, through promotions, or via traditional media, direct mail, or email, all marketing communications, regardless of the size of the business, need to accomplish the same tasks:
- Grab attention.
- Impart information the prospect wants to know.
- Present offers that are sensitive to how and when the prospect wants to take action.
- Affirm why the prospect would want to take action.
- Offer a reason to take action.
- Launch a relationship, which increasingly means fostering interaction and two-way communication between you and your customer.
Creative types will tell you that making marketing communications look easy takes a lot of time and talent, and they're right. If you're spending more than $10,000 on an advertising effort or developing a major marketing vehicle such as a website, ad campaign, or product package, bring in pros to help you out.