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If your business is just starting, your marketing plan needs to address a set of decisions that existing businesses have already made. Existing companies have images to build upon, whereas your start-up business has a clean slate upon which to write exactly the right story.

Before sending messages into the marketplace, answer these questions:

  • What kind of customer do you want to serve?
  • How will your product compete with existing options available to your prospective customer?
  • What kind of business image will you need to project to gain your prospect's attention, interest, and trust?

A business setting out to serve corporate clients would hardly want to announce itself by placing flyers on community bulletin boards. On the other end of the spectrum, a start-up aiming to win business from cost-conscious customers would probably be better off announcing a promotion-packed open house than placing large ads full of praise from affluent business leaders.

If you're marketing a start-up business, pay special attention to these first few chapters. They can help you identify your customers, make pricing decisions, present your product, size up your competition, and set your goals and objectives.

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