Signs of a Healthy iMac

If you can answer yes to each of these questions, your iMac likely made the trip without serious damage:

1. Does the computer’s chassis appear undamaged?

It’s pretty easy to spot damage to your iMac Pro’s svelte metal and glass design. Look for scratches, puncture damage, and misalignment of the screen.

I’m talking about obvious scratches or puncture damage to your screen. Additionally, you should check whether any individual dots (or pixels) on your LED monitor are obviously malfunctioning. Bad pixels either appear black or in a different color from everything surrounding them.

Techs call these irritating anarchists dead pixels. Unfortunately, many new LED screens include one or two. After all, even the low-end 21.5” iMac screen sports more than 1 million pixels.

Your iMac’s Intel processor, internal drive, and power supply generate quite a bit of heat, so the fan system never turns off completely. If you don’t feel warm air from the fan system after your iMac has been on for a minute or two, you might have a problem.

Check your iMac’s Bluetooth connection by moving the mouse (or running your finger across the trackpad); the cursor should move on your screen. To check the keyboard, press the Caps Lock key and observe whether the green Caps Lock light turns on and off. (Don’t forget to check for good batteries in all your wireless input devices and make sure they’re turned on.)

If your iMac reports that there’s no Bluetooth keyboard, mouse, or trackpad present, remember that you can always connect a standard Mac USB keyboard and pointing device to help you troubleshoot the problem.