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Customer Analytics For Dummies
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In web marketing, if unique visitors are the people, page views are their footprints. Page views are the measure of interest in specific areas of your site. Most traffic-reporting tools will give you a few different ways to look at page views:

  • Overall page-view count for your entire site: Look for a Pageviews report to see the aggregate view.

  • A page-by-page look at which pages get the most attention: Look for a report called Top Content or Top Pages to see a comparison of popular pages.

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Don’t use page views to measure audience size. One visitor may view 100 pages, while another may only look at 1. Having one customer who walks through your store and looks at every product isn’t as good as having ten who look at a few products each. The same holds true on the web. Page views are an awful measure of audience size.

Do use page views to measure

  • Visitor interest: Combined with visitor data, page views are a great reflection of visitor interest. Page views per visit, are one indicator of just how interested your audience is in what you’re showing them. If someone stays on your website and looks at ten pages, chances are that visitor is more interested than someone who stays on your website and looks at only one page.

  • Content performance: Pages that get more page views are better performers. They also tell you what your audience wants to hear. A page that gets 4,000 views in a month is probably drawing more interest than a page that gets 1,000.

  • Ad performance: Most traffic-reporting tools show page views per visit generated by specific referrers. Ads that generate more page views per visit are usually better performers.

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Again, see how the different metrics can be combined? Page views are a great measure of raw site usage. Page views per visit (per session) give you an added dimension: visitor interest.

About This Article

This article is from the book: 

About the book author:

John Arnold is a renowned marketing trainer and speaker as well as an entrepreneur and small business advisor. Arnold continues to train and advise small business owners as a Constant Contact regional development director.

Michael Becker is the managing director of North America at the Mobile Marketing Association. Becker has written more than 80 articles on mobile marketing and is an adjunct professor of mobile marketing at Golden Gate University.

Marty Dickinson is the president of HereNextYear.com, a company that combines writing, speaking, and internet strategy to help clients become recognized authorities in their fields. Dickinson also works as a business consultant to web designers and SEO specialists.

Ian Lurie has been a digital marketer for over 25 years. He created and sold the digital agency Portent, Inc. and provides consulting and training services.

Elizabeth Marsten is the senior director of strategic marketplace services for Tinuiti. Marsten has experience in Google AdWords, Microsoft Ads, Amazon Advertising, Facebook, and other platforms.