Andrea Butcher

Becoming a so-called expert in human resources (HR) can be a complex endeavor because, well, people are complex. But for someone starting out in an HR role, attracting the right talent and creating a positive and meaningful employee experience can be boiled down to a few basics: evaluating résumés, interviewing candidates, and creating an employee-friendly work environment.

Based on résumés alone, you’d think all the job candidates for your business are such outstanding prospects that you could hire them sight unseen. Anyone who does any research at all into how to look for a job knows how to write a résumé that puts them in the best light. And those who don’t know how to write a great résumé can now hire people who do know.