Cindi Reiman

Cindi Reiman is the President and Founder of the American Hospitality Academy (AHA), a company that has been providing leadership training and internships since 1986. AHA created Soft Skills AHA, which provides curriculums and professional development programs focusing on career readiness and the essential employability traits needed to be successful both in the workplace, and in life.

Articles & Books From Cindi Reiman

Article / Updated 01-27-2023
Understanding and being open to people from different cultural backgrounds is an important soft skill in today's workplace, and an attribute employers look for in job candidates.Even when you know that celebrating diversity is important to your personal and professional success, you may sometimes struggle to accept the diversity you encounter, and gravitate toward people who are most like you and provide a sense of familiarity.
Article / Updated 08-03-2023
Effective interpersonal communication is a critical soft skill, both in professional and personal interactions. It's the process by which people exchange information, feelings, and intention through active listening and verbal and nonverbal messages.To successfully communicate with others both at work and in life, you must first be able to connect with them.
Article / Updated 04-14-2023
Today’s employers are seeking more from their employees than technical knowledge and expertise. They also are looking for people who are willing to work as team players, who possess strong communication and problem-solving skills, and who demonstrate good character, good work ethic, strong leadership, and a positive attitude in the workplace.
Soft Skills For Dummies
Soft skills make the hard skills work!Soft skills are the personal qualities that make you a great communicator, problem solver, and leader on the job—and in your personal life. Soft Skills For Dummies helps you hone in on the traits you already have—or fine tune the ones that may need some extra attention—to market yourself as a workplace leader who’s in touch with what today’s employers are looking for: people who can lead and inspire through interpersonal communication, cultural awareness, time management, teamwork, critical thinking, and problem solving.
Cheat Sheet / Updated 12-07-2022
Today’s employers want more from their employees than technical knowledge and expertise. They’re looking for people who are willing to work as team players, have strong communication and problem-solving skills, and demonstrate good character, good work ethic, leadership, and a positive workplace attitude.Soft skills (also called life skills) help you create a powerful, positive, and productive life outside of work.