Jill Schiefelbein

Dr. Jill Schiefelbein taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations attract customers, increase sales, and retain clients. She is the author of Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business.

Articles From Jill Schiefelbein

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Effective Business Communication For Dummies Cheat Sheet

Cheat Sheet / Updated 11-14-2024

Communicating effectively in business requires far more than writing clearly and delivering persuasive presentations. It requires mastering fundamental skills such as active listening, nonverbal communication, and audience analysis, and then applying them to specific business situations — presenting, negotiating, resolving conflicts, getting hired, collaborating with colleagues, and more. This handy Cheat Sheet is a quick reference for business communication basics. It offers tips for eliminating distractions, choosing the right communication medium, listening actively, choosing the right words, and avoiding common networking mistakes.

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