John Morgan

John Morgan is the author of Lean Six Sigma For Dummies.

Articles & Books From John Morgan

Cheat Sheet / Updated 09-22-2021
Are you ready to adopt the proven methods of Lean Six Sigma to improve business performance and make your teams more productive? Remind yourself of the key principles of this powerful strategy so that your business runs smoothly and efficiently.Lean Six Sigma's key principlesLean Six Sigma is a powerful, proven method of improving business efficiency and effectiveness.
Article / Updated 03-26-2016
Lean Six Sigma is a powerful, proven method of improving business efficiency and effectiveness. In a nutshell, here are the key principles of Lean Six Sigma to bear in mind: Focus on the customer Identify and understand how the work gets done (the value stream) Manage, improve and smooth the process fl
Article / Updated 03-26-2016
Failure Modes Effects Analysis (FMEA) helps identify and prioritise potential risks for preventive action. In April 2015, Doug Hughes, a mailman from Florida boarded a small personal aircraft called a gyrocopter and flew an hour from Maryland into restricted airspace over Washington, DC, and landed on the West Lawn of the Capitol building.
Article / Updated 03-26-2016
Sometimes referred to as Kaizen Blitz workshops, rapid improvement events provide the vehicle to tackle and resolve narrowly focused process problems. Some process improvements can be tackled very quickly, but for this to happen, an organisation needs to empower people and provide them with the time and space needed.
Article / Updated 03-26-2016
Too many Lean Six Sigma projects in too many organisations are less successful than they should be because people don't talk soft. No matter what type of change you're looking to make or how experienced you may be in the topic, if you don't recognise the importance of the soft stuff (like the schedule timeline or your budget), your chances of success will be reduced.
Article / Updated 03-26-2016
To undertake improvement activity in your existing business processes in a systematic way using Lean Six Sigma, you need to employ the useful framework of DMAIC: Define: Projects start with a problem that needs solving. Make sure everyone involved knows their role, why you're doing the project and what you're trying to achieve with the project.
Article / Updated 03-26-2016
Throughout a Lean Six Sigma DMAIC improvement project, developing a storyboard summary of the key decisions and outputs helps you review progress and share what you've learnt. A storyboard builds up as you work your way through your project by capturing the key outputs and findings from the DMAIC phases. And it also helps your communication activities.
Article / Updated 03-26-2016
You can improve process flow in a number of ways using Lean Six Sigma, including by reducing waste. The seven categories of waste are sometimes identified by the acronym Tim Wood: Transportation: Moving materials and output unnecessarily. Inventory: Overproduction resulting in too much work in progress or stock.
Article / Updated 03-26-2016
This article demonstrates the not-so-tenuous connection between the topics of turning big data into smart data and reducing caloric intake, and, of course, the importance of measurement and data in Lean Six Sigma. There seems to be a lot of talk about big data and the importance of turning it into smart data. And, there's a lot of available data.
Article / Updated 03-26-2016
When you're trying to improve value for your customers with Lean Six Sigma, remember that, in your customers' eyes, value is what they're willing to pay for: The right products and services At the right time At the right price At the right quality For a step to be value-adding, it must meet the following three criteria: The customer has to care about the step The step must either physically change the product or service in some way, or be an essential prerequisite for another step The step must be actioned 'right first time' Try to remove those steps that don't meet these criteria, but recognise that you may want to retain some non-value-adding steps, perhaps for regulatory or financial reasons, for example.