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Effective Business Communication For Dummies book cover

Effective Business Communication For Dummies

Author:

Jill Schiefelbein

Overview

Make sure your voice gets heard in any situation—and learn to listen, too Effective Business Communication For Dummies gives you the tools you need to communicate better, both in and outside of the office. You want to build strong relationships, and you’ll need strong communication skills to do it. This book demystifies active listening, assertive speaking, conflict resolution, virtual team leadership, and all the other things you’ll need to know to get your point across. Thanks to the classic, friendly Dummies style, it’s easy to make an impression in e-mails, presentations, virtual events, and in person. Check out these tips from a top communications coach to discover the maser communicator inside you.

Learn when to speak less and listen more—and how to listen actively
Find win-win solutions, ace interviews, and handle other challenging situations
Master global communication with international and intercultural communication tips
Be assertive and stay on track in e-mails, letters, virtual meetings, and beyond

With Effective Business Communication For Dummies, you'll know what to say, how to say it, and when to talk less and listen more. This is the perfect guide for team members and leaders alike who want to communicate better in all life’s situations.

Make sure your voice gets heard in any situation—and learn to listen, too Effective Business Communication For Dummies gives you the tools you need to communicate better, both in and outside of the office. You want to build strong relationships, and you’ll need strong communication skills to do it. This book demystifies active listening, assertive speaking, conflict resolution, virtual team leadership, and all the other things you’ll need to know to get your point across. Thanks to the classic, friendly Dummies style, it’s easy to make an impression in e-mails, presentations, virtual events, and in person. Check out these tips from a top communications coach

to discover the maser communicator inside you.

Learn when to speak less and listen more—and how to listen actively
Find win-win solutions, ace interviews, and handle other challenging situations
Master global communication with international and intercultural communication tips
Be assertive and stay on track in e-mails, letters, virtual meetings, and beyond

With Effective Business Communication For Dummies, you'll know what to say, how to say it, and when to talk less and listen more. This is the perfect guide for team members and leaders alike who want to communicate better in all life’s situations.

Effective Business Communication For Dummies Cheat Sheet

Communicating effectively in business requires far more than writing clearly and delivering persuasive presentations. It requires mastering fundamental skills such as active listening, nonverbal communication, and audience analysis, and then applying them to specific business situations — presenting, negotiating, resolving conflicts, getting hired, collaborating with colleagues, and more. This handy Cheat Sheet is a quick reference for business communication basics. It offers tips for eliminating distractions, choosing the right communication medium, listening actively, choosing the right words, and avoiding common networking mistakes.

About The Author

Dr. Jill Schiefelbein taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator^®, helps organizations attract customers, increase sales, and retain clients. She is the author of Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business.

Articles From The Book

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