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Conflict Resolution at Work For Dummies

Published:  
December 30, 2009

Overview

A practical workplace guide to handling conflict effectively

Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale.

  • One of the only trade

publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to the workplace

  • Examines more positive means for resolving conflicts (other than arguing, surrendering, running away, filing a lawsuit, etc.)
  • Helps managers and employees sort through problems and make the workplace a more rewarding place
  • No manager should be without Conflict Resolution at Work For Dummies!

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    Conflict at work can be physically and emotionally exhausting, regardless of how directly you’re involved. Discover how to mediate a conflict in your workplace by following a set process and asking the right questions. And be prepared to use internal and external resources to help you resolve the conflict.Asking questions to help resolve a workplace conflictWhen you’re dealing with a conflict between yourself and a co-worker (your boss, a peer, or a subordinate), your focus is on resolving the conflict and improving the situation.

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