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How to Get Confirmed Permission to Use E-Mail Addresses for Marketing

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Updated:  
2016-03-26 16:10:29
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Confirmed permission in web marketing happens when someone implicitly or explicitly subscribes to your e-mail list, and you respond to the subscriber with an e-mail requiring the subscriber to confirm his interest by reading your intended usage and then clicking a confirmation link.

If the subscriber doesn’t confirm, his e-mail address isn’t added to your list, even if he explicitly filled out and submitted a form or physically signed your guest book.

[Credit: Courtesy of Constant Contact]
Credit: Courtesy of Constant Contact

Although confirmed permission is the most professional form of permission, it’s also the most difficult for subscribers to understand. Therefore, confirmed permission isn’t always suitable. Generally speaking, confirmed permission should be used when you want to be absolutely sure that your subscribers want your e-mail.

Confirmed permission is the appropriate level if

  • You send sensitive information.

  • Your subscribers tend to forget signing up.

  • You want to have a physical record of the subscriber’s authorization to send e-mail.

Confirmation e-mails generally have low response rates, so if you’re using explicit permission to build your list, you might lose subscribers who really want to be on the list but fail to read the confirmation e-mail and click the required link. The trade-off, however, is that your confirmed subscribers are more likely to receive and open your e-mails.

About This Article

This article is from the book: 

About the book author:

John Arnold is a renowned marketing trainer and speaker as well as an entrepreneur and small business advisor. Arnold continues to train and advise small business owners as a Constant Contact regional development director.

Michael Becker is the managing director of North America at the Mobile Marketing Association. Becker has written more than 80 articles on mobile marketing and is an adjunct professor of mobile marketing at Golden Gate University.

Marty Dickinson is the president of HereNextYear.com, a company that combines writing, speaking, and internet strategy to help clients become recognized authorities in their fields. Dickinson also works as a business consultant to web designers and SEO specialists.

Ian Lurie has been a digital marketer for over 25 years. He created and sold the digital agency Portent, Inc. and provides consulting and training services.

Elizabeth Marsten is the senior director of strategic marketplace services for Tinuiti. Marsten has experience in Google AdWords, Microsoft Ads, Amazon Advertising, Facebook, and other platforms.