When want to log into Spotify by using third-party devices (such as the Sonos sound system), you need to use the device username that Spotify assigned to your account when you joined because these devices don’t yet support Facebook logins (for older accounts, your device username and password are the same ones that you use to connect to Spotify).
If you signed up to Spotify after September 2011, you can always use your Facebook login details to connect to the program on your desktop, leaving one less login to remember.
These device usernames come in a hard-to-remember numerical form (unless you were lucky enough to join Spotify in the days when you were allowed to choose usernames) and also require you to set up a password.
So, it’s no surprise that forgetting your Spotify device username or password happens. Thankfully, fixing this problem is no biggie.
If you forgot your password, you just need to set up your password again.
Your Spotify username is displayed next to your real name on your Spotify Profile page and is also used to link to your profile outside of Spotify (in the form http://open.spotify.com/user/yourusername). People who have older accounts (created before September 2011) got to choose their very own username; this name also appears on their profile page.
To view this username in Spotify, click your name at the top-right of the Spotify window and, in the drop-down list that appears, select Profile. Your profile page appears in the main pane. (By the way, if you select Account from this list, you get redirected to your Spotify account page, where you can also view your username.) Whatever appears in the brackets next to your real name (which you use in Facebook) is your username.
If you have an older account and forgot your Spotify username or password, you can reset either of them by following these steps:
Go to the Spotify Reset Password page.
In the text box, type either your username or e-mail address, and then click the Send button.
Spotify sends you an e-mail that contains a long, unique link.
If you only need to know what your username is or suddenly remember your password, fear not — you don’t need to click the link in the e-mail; just safely ignore it.
Didn’t receive the reset e-mail? Wait a few minutes, and if there’s still nothing, check your spam or junk folder. Also, make sure that you set the e-mail address [email protected] as a trusted source in your e-mail filter, if you have one.
Click the link in the e-mail if you want to reset your password.
A Spotify web page appears, where you can create a new password. The e-mail also includes details of your username, if you’ve forgotten it.
Enter your new password in the New Password text box, and then retype it in the Confirm Password text box.
When resetting your password at your reset page, a special bar lets you know in real time how strong your new password is. This is an important guideline because hackers who know your username could potentially try to crack your password by using age-old techniques such as dictionary attacks, where they use automated programs to try to guess your password.
Click Set Password to reset the password.
